NYC Call Center News
June 23, 2008 New York, New York) Call center & answering service industry leader,
1-800 We Answer (www.weanswer.com) purchased another company today; NYC Call Center to further strengthen and broaden their reach in the demanding and busy New York City business marketplace.
Robert Porter, President & CEO commented to the press at 1-800 We Answer’s midtown Manhattan headquarters “We’ve been headquartered in New York City since 1969 and we are here to stay and can now serve more New York City businesses with this key acquisition. I know we have the right blend of talent (live operators, support personnel) and technology to serve the demanding New York City metro area businesses and professionals even better as a result of this purchase. For nearly 40 consecutive years 1-800 We Answer has grown at a rapid rate thanks in large part to our talented live operators and productive management team. We will improve the operations and services of NYCCallCenter.com and will serve their customer base to the best of our abilities so we can serve New York City businesses, professional practices and individuals, even better than before. Myself and our live operators are excited and ready to make NYC Call Center an even better company. I know that NYC businesses take comfort in knowing that all of the live operators of NYC Call Center and 1-800 We Answer are U.S. based, thoroughly screened and well trained. And when our clients hear the clear communication skills even of our bilingual live operators, they’re pleased and further impressed that we select the best live operators available to handle their calls.”
With foreign tourist still streaming into New York City thanks to a weak U.S. Dollar
and healthier than the U.S. economies in Europe and in South America, it’s still standing room only in most major theatres. And the surrounding midtown area is swelled with
visitors from many countries coming to see all that vibrant New York City has to offer. New York City Call Center is helping NYC tourism bureaus field all the calls and handle requests for travel and sightseeing information. Large and small hotels alike will be able to utilize talents of the live operators of NYC Call Center to take reservations or provide courteous customer support. Interesting to note that about two-fifths of the country’s 50 leading law firms are based in New York City. Legal practices of all sizes can now count on NYC Call Center to forward and patch their calls to wherever they are, providing they’re not in court.
Contact:
Robert Porter
President
1-800-348-0500